j
jls77
35 escape rooms
We had a great time in this room. We found the puzzles to be excellent, and there were a ton of them, making this room challenging for 2 people. Upon reflecting on the experience, there wasn't much of a storyline for the room (and it definitely doesn't follow the plot listed in the description of the room), so the experience might not be what you're looking for if you were to choose the room based upon the description or if you're wanting a very story-driven experience. There is a warning about changes to the storyline several times during booking, so just be aware this is accurate. We were aware, and it did not affect our enjoyment of the room. We really enjoyed the puzzles and the design of the room, and we didn't notice that there wasn't a plot driving the progression of puzzles until later. We did have one issue during the room, as we are of shorter stature and could not access some needed info for a puzzle. As a result, we had to do some trial and error for that. We requested a hint but were just directed to the information we couldn't reach, so that wasn't ideal. A stepstool in the room would have been helpful; though, this probably isn't something they run into very often with no one in the party able to access the info. Again, for this location, our game host was friendly, but there wasn't a lot of interaction. We noticed something on social media following our trip to the room about a promotion involving completing the room with four clues or less, but we have never been informed about this by staff during any visit, despite expressing that we prefer not to receive hints in the room unless we ask for them. We absolutely would have participated in that activity if we had been aware of it. The end of the game was quite rushed, which has been our experience each time we've played here, and it definitely made the situation a little uncomfortable during a prior visit when we had to interrupt the host's goodbyes to be able to book a second game. Not a huge deal and doesn't affect our enjoyment of the game activities, but it does discourage rebooking during the visit for us. Overall, we loved the puzzles, and the decor/theming is always on point. Service efficient and pleasant.
Gameplay
Atmosphere
Customer service
Was anything broken?
No