Haunted TrainHaunted Train
1/2

Haunted Train

Very positive (123 ratings)

  • Escape room
  • IRL

Mark as done to rate

A paranormal investigation to uncover a dark truth.

  • 4-6
  • 60 mins
  • Spooky

Ratings

All ratings (123)

Very positive

Gameplay
Mostly positive
Atmosphere
Very positive
Customer service
Very positive

Reviews

@GarlicBread42
GarlicBread42

147 escape rooms

I’m conflicted… This game is a very decent technical achievement and has an amazing atmosphere in the middle of the game with some fun activities connected to it. But… every good thing this game has has an issue holding it back. The most technically advanced puzzles in the game have feedback/clarity issues that make it hard to understand what the puzzles are asking for and I say specifically the middle portion of the game has amazing atmosphere because the beginning and ending… don’t. And without a clear story the game feels like a very empty take on the horror theme which is sad for a theme as uncommon as a train. In the end though I still give this a thumbs up because this is an overall fun (and definitely ambitious) game and these are ultimately nitpicks. I just wish this game lived up to what it was trying to be, and it’s close, but in the state it’s currently in it just feels kind of empty.

Gameplay
Atmosphere
Customer service

Not sure why they don’t allow you to wait in the lobby until right before the game time

Particularly interesting or different

Yes

Story

There’s basically no story from what I could tell other than just vague ghost story tropes. The game master gave us basically no introduction and I’m wondering if he was supposed to give us more because at the end we were told we had saved the world and nothing up to that point had indicated those stakes to us.

Difficulty

Medium

The beginning is the hardest

Game tech

High tech

Ideal number of players

4

Scary

Spooky

Minimum age

12

Was anything broken?

Most of the puzzles didn’t seem to work as well as they should

Live actors

No

Physically active

Somewhat

Jul 26, 2025 | Experienced Jul 26, 2025
@jmerchan
jmerchan

59 escape rooms

Would not recommend this room not super entertaining for the price tag. Puzzles were obtuse or super easy.

Gameplay

Needed hints more often than ever in this room at most we generally need hints for 10% of the room and we needed hints for at least 50% of this room.

Atmosphere

Immersive set but felt like it was missing something.

Customer service

Game master did not add to the experience.

Particularly interesting or different

No

Story

Puzzles felt more like guessing and reading the mind of the game designer.

Difficulty

Hard

We needed hints and they were given with full clarity and not a nudge. Puzzles were either too obtuse or too easy.

Game tech

High tech

Ideal number of players

4

Scary

Spooky

Minimum age

11

Was anything broken?

No

Live actors

No

Physically active

Somewhat

Moving quickly is required

Easy to find location

Yes

Parking

Easy

$15 parking for the day on the weekend

Mar 23, 2025 | Experienced Mar 23, 2025

k

kgzpop

30 escape rooms

After having completed dozens of escape rooms, a friend recommended this location. The specific business was nice and well maintained, and we were met by a friendly employee. Though no fault of the Neo, we completed the game on a weekend after sunset and thought it would be nice to walk around the area. If you find yourself in old Sac or the downtown commons (K St) on a Friday or Saturday evening, do yourself a favor and don’t stick around. Thugs everywhere and saw on the news there was a shooting shortly after our group departed the area. As noted by other reviewers, the room was very basic, the progression completely linear, and really only a few puzzles to solve. Absolutely once our least favorite rooms that our family has completed. If looking at this location, do yourself a favor and consider their other room (better reviews) or another place.

Gameplay
Atmosphere
Customer service
Parking

Limited

Oct 20, 2024

e

egtung

256 escape rooms

While this game is notably higher tech and a more interesting set than Neo Escape's other game, it also feels unfinished. The puzzle-to-space ratio felt low - I think you need 4 players to physically complete the game, but things were pretty linear and 2-3 would probably be more appropriate for the puzzle content. An early puzzle didn't trigger when we thought we had solved it. When we asked for a nudge, we got told to do the thing we had already done (so either the GM wasn't paying attention or the hints were precanned), and then were told to do something that felt completely unclued. In two places there were what looked to be the remains of puzzles that may have been removed (or are red herrings), and a sequence near the end overstayed its welcome. The very final task felt like it was out of place, and would have made more sense earlier.

Gameplay
Atmosphere
Customer service
Particularly interesting or different

No

Story

Come on, this isn't a save-the-universe scale story even though it's presented as one.

Difficulty

Easy

Game tech

High tech

Ideal number of players

2

I think you might need 4 people to physically do a particular task in the game, but there's not enough content to justify that many

Scary

Not scary

Was anything broken?

Hard to tell if it was broken or just designed badly, but an early puzzle frustratingly didn't trigger even though we had done what we thought was the right thing.

Live actors

No

Physically active

Somewhat

A few sequences require timing or quick interactions that might be harder for some people.

Easy to find location

Yes

Parking

Medium

When we went, there was plenty of space in parking garages and on the street, but it seems like a touristy area so I imagine it can get crowded.

Oct 14, 2024 | Experienced Oct 10, 2024

j

jkc22

34 escape rooms

There were a couple cool ideas but there were only a few puzzles in the room and given to you one at a time. They were not at all intuitive and we needed hints to tell us exactly what to do for three of them. The person running the room was great and the atmosphere was fantastic and super creepy at times. The rooms were all fairly bare but that is mostly because of how few actual puzzles there were. It is disappointing because their other room, Capitol Treasure, is really great and a ton of fun with great and unique puzzles! I would recommend doing that one instead.

Gameplay
Atmosphere
Customer service
Physically active

Somewhat

Sep 21, 2024
@stefanie
stefanie

96 escape rooms

We enjoyed this escape room and the puzzles within it. Our host was very friendly. There was some technical glitches with the very last puzzle and we would have escaped a lot sooner if it had been working properly.

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Gameplay
Atmosphere
Customer service
Particularly interesting or different

Yes

Story
Difficulty

Medium

Game tech

High tech

Ideal number of players

4

Scary

Spooky

Was anything broken?

Yes

For the very last puzzle, there was a light that wasn’t working so we couldn’t tell if what we were doing was accomplishing anything. We would have finished a lot sooner if it had been working correctly.

Live actors

No

Physically active

Somewhat

Easy to find location

Yes

Parking

Easy

We went on a Wednesday evening so parking was a breeze.

May 30, 2024 | Experienced May 29, 2024

5

510itsMiki

61 escape rooms

Wonderful staff, ambience, and theming. It was clear to me and my group that the Haunted Train room was well-thought out and the puzzles were carefully crafted to fit the theme. The only thing that leaves a little to be desired was the final part of the room. Where the first two thirds of the room are fantastic, the last third feels a bit empty and lackluster, with not quite enough puzzles to really fill up the remainder of the 60-minute timeframe. With how much careful crafting and thought went into the beginning of the room, I think that the creators at Neo can easily remedy the ending of the room. All-in-all, still a fun and enjoyable escape room, but for those who are real escape-room enthusiasts, be aware that the last part of this room definitely leaves a bit to be desired.

Gameplay
Atmosphere

Want to be able to give this part a heart, but because of how lackluster the ending is, I can't.

Customer service
Minimum age

12

A tiny bit spooky, beware if you have anyone who is afraid of the dark

Jan 20, 2024 | Experienced Nov 12, 2023

S

SunGDark

3 escape rooms

Yeah, I don't understand the hype. I did the Haunted Train, and the entire escape room had one good puzzle and the rest was repetitive button clicking for literally the entire experience. The setting is cool, but if you care about the setting, then go to a train museum. Not worth it.

Gameplay
Atmosphere
Customer service
Scary

Not scary

Physically active

Somewhat

Dec 1, 2023 | Experienced Sep 2, 2023

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