Lost City Of South Dacota

Huge first room, probably the best set up for a big group, though thr 2nd room is smaller. Loved the theme but recommend doing this one during the day, as lighting is minimal. This is in the front of the building so the shades on the windows can be open or closed. Clues are pretty straightforward. It's rated 2/5 according to them, but i think it's their easiest room.

This was a decent low budget escape room. Not my favorite, but still made me think outside of the box a little which is what we’re looking for. Unfortunately, what really detracted from the whole experience was the absolutely terrible service we received from the two girls working the front desk on Wednesday, March 27, 2024. They were very little help before the escape room itself and lackluster in general when it came to asking for hints/tips when they acted as if we were burdening them. They just wanted to sit there plying on their phones. But what really left a bad taste in my mouth was that after completing the room (and obviously being excited about completing it), both employees were incredibly rude. Instead of sharing in the excitement (which makes for an overall greater experience), they instead grilled me about why I removed an item from the wall. I had assumed that since a) it was loose and b) we used a different item from the wall, that removing the mirror was fair game. Again, we were stuck and I was trying to think outside of the box. Upon escaping the room, both young girls grilled me and were beyond disrespectful (to an embarrassing extent for this business). The blonde girl with a deep voice started interrogating me as to why the mirror was taken off the wall and I responded by stating that I'm used to previous escape rooms where if something doesn't come off the wall, it is screwed or very secure. This was literally hanging by a nail and came off easily. Then she continued to question and say “I told you nothing on the wall is used and not to take anything off” (even though that's a lie because we did use fish on the wall). She then asked again, for at least the third time “why did you take it off the wall?” as if trying to make me feel like an idiot and assert her dominance or something. Then I stated that it was because we weren't getting anywhere and I was trying everything possible, so I pulled it off the wall and I would've put it back on the wall, but the nail accidentally slid into the drywall. But after about 10 seconds of pulling on the nail/finagling with it a little more, I was able to re-hang it up on the wall. It absolutely was not a big deal and took 10 seconds to fix but the one employee sure made it as if it was a big deal. Overall, it made for a very unpleasant and uncomfortable situation after we were excited and happy to get out. Unfortunately this left a bad taste in our mouths and reflected poorly on the entire escape room/business due to the employees’ attitudes and unprofessional behavior. It’s very unfortunate that it’s hard to find good help these days and some young kids like this that have absolutely zero respect for others and make a big deal out of nothing. Hopefully this escape room will find some better employees which will make the overall experience more enjoyable for anyone who partakes down the road.