t
thebicon
48 escape rooms
This is probably one of the most difficult escape rooms I have ever done and overall did not enjoy this room. My enjoyment is directly tied to Escapology employees seemingly not paying attention to what we were doing. Our gamemaster asked us if we wanted free clues, we said "No, but if we are getting behind just let us know" so that we know to ask for one if we want to. She agreed to this and well they just never did this, so we thought we were doing fine, then all of a sudden they started sending us multiple clues back to back to back (over the course of 5 minutes). As someone who works at an escape room this is a clear sign that we were REAALLLLYYY far behind and they were just trying to get us to a certain point, which felt frustrating because for some puzzles we didn't even get to attempt them before being rushed to the next part. A few puzzles we were on the right track, doing it right, but a clue was sent to seemingly get us moving. We definitely were supposed to be at a certain point 20 minutes ago and they weren't paying attention to get us on the right track earlier. A lot of puzzles involve at least 3 elements and it was overwhelming at points. The final puzzle did not work when we did the correct order. I give the employees credit that they did give us extra time and even paused our time so we could complete (once again it seemed like they knew that we struggled for far too long and were trying to make sure we at least had a good experience). We probably spent 5 minutes on the final puzzle before it eventually worked. We mentioned it to the worker and she said "yeah it's finnicky", not her fault, but shows it's a known issue. Very frustrating especially for the final puzzle of the room!
Gameplay
The gameplay of the first room doesn't flow at all, in my opinion. As the room goes on the flow does get better, but the first room is debilitatingly difficult compared to the rest of the room.
Atmosphere
This room may be Escapology in Orland Park's best room visually. It really does feel like you are in a train. Love the moving windows.
Customer service
The staff was overall friendly. I will say that we did multiple rooms and the same day. Once we finished the first room, the staff didn't say much to us (they knew we had multiple rooms). We got out early so we knew we would have to wait, but the staff didn't talk or acknowledge us for the full hour of waiting. it was clear that the previous Orient Express Group was running behind and that this was going to push back our time. I would've liked if they communicated to us at some point in the hour we waited. After waiting a full hour, a gamemaster finally acknowledged us and said that they needed to reset the room and they would get us started. They eventually got us started 10 minutes after our room was supposed to start. Felt frustrating that we got punished for a late group when we were early. Like mentioned in my overall review, it didn't seem like our gamemasters were paying attention to what were doing, so that's always a frustrating experience.
Particularly interesting or different
Yes
Story
Difficulty
Expert
Game tech
High tech
Ideal number of players
4
Scary
Not scary
Minimum age
20
Was anything broken?
Yes
The final puzzle just straight open wasn't working for a solid 5 minutes. Some of the props are worn and important things are difficult to see.
Live actors
No
Physically active
Not at all
Accessibility
Lots of color, for the colorblind folk
Easy to find location
Yes
Parking
Easy