Western Bank Heist

Many things wrong with this one. Not only did our game masters change with us being uninformed, but the 2nd game master was no help at all. First person was was great and talking to us through a speaker then the change. the 2nd talked to us through the screen in the wall. Didnt know for about 5-10 minutes. The safe was a disaster. We sat there for 25 minutes trying to open to no avail. 9 people all tried many and all ways. New game master gave us terrible clues and when the game was done belittle us like we were idiots. Walked right in and said it not that hard. When 9 people try and it domestic work clearly you were no help. Told us to re-set the safe a way he hadn't told us in his previous clues. We all started walking out because he was being a prick. Then asked if we wanted to do another at half price, we said no and his response "Ah come on don't go out like that really." Recommend people to stay away from this one.

Staff wasn’t very friendly.

Fun game, would rate this as easy to medium level. Puzzles aren't overly hard to solve. Fun game to bring newbies

This was pretty straightforward, more of an easy than a medium. We couldn’t tell if we had solved the puzzles some of the time, so we weren’t sure if we had actually put the correct code in or if we were guessing. There were some fun elements, seems like the room could use an update as there was a feature that was broken as well. Someone also left stickers revealing the answer to one of the puzzles, so that was a shame.

Nice simple straightforward room. Well decorated. Easy to follow clues.

This room was fun. Good for beginners. 1 puzzle/clues could’ve been better but overall a good time.

Easy room with simple puzzles and not that much to do. It was a fun time but after finishing the last puzzle our sentiment was “that’s it?”. Good for two players to enjoy a more relaxed paced room, or for a small group of kids.

The scenic design was cool! I really enjoyed the look of the room itself. Unfortunately, this chain had a couple of flaws, which took away from the experience. Starting with the puzzles…they just were not good. They weren’t very fun, and felt like a drag to get through. Also, the game down the hallway was so loud, that we could hear it throughout the entire experience. It definitely took us out, and slightly annoyed me a decent bit. By the time we got toward the end of the game, I just wanted to leave. The staff is super friendly here, and the location/parking is really solid as it’s in a mall, but this game was not my favorite.