This room was such a blast to play. I went in initially worried about how scary it would be. Much to my surprise, what scares you can also make you laugh depending on how you react to Mr. Giggles', umm, constructive criticism. They do a great job of not trying to scare you while you're working on puzzles, and because they play it this way, the puzzles need to be good as they really stand on their own, and they do just that. The puzzles worked well with the theme, and nothing felt like a reach. My wife and I played this room as a group of two, and I believe we did quite well.
The room kept you a bit on edge of being scared, but it also didn't hinder the puzzle flow.
All the staff was incredible.