Thank you so much for taking the time to share such a detailed review! We’re thrilled to hear that your group had a fun and immersive experience and that you enjoyed the design, atmosphere, and flow of the room. We put a lot of love into creating a world that feels like you’ve stepped into an adventure, so it’s great to hear that came through.
We also really appreciate your feedback on accessibility. Our Expedition Bigfoot room was intentionally designed to create a dark, mysterious forest environment, including fog, lighting effects, and immersive sound, but we understand that those elements can make visibility and communication more challenging for some guests. We’re always looking for ways to improve the guest experience while keeping the atmosphere intact, and your comments are helpful.
Thank you as well for mentioning the phone check-in process. We have guests store phones during the experience to help protect the immersion and keep the game fair, and we’re continuing to look at ways to make that process even smoother. This has worked so far as we've only had the one room running but we have purchased lockable storage for groups when we open our next room in about 6 weeks.
We’re glad your Game Master was able to help when needed and that your team had a great time solving the room together. Congratulations on escaping in under 50 minutes — that’s no small accomplishment! We hope you’ll come back and take on another adventure with us when we add more rooms. 🦶🌲