SawEscape Game GuimarãesEscape roomIRLThe first puzzle in the room wasn’t working, and we got stuck for 30 minutes without any feedback from the Game Master. They then failed to acknowledge the issue and simply disabled the puzzles ahead to “save time,” without saying a word. The whole experience was a mess… half the time we were stuck on the very first broken puzzle, and the other half we were trying to interact with puzzles that had been disabled.