ConfinementRed Door Escape Room - San MateoEscape roomIRLOur first Red Door experience and it was a horrible escape room experience. Staff was outwardly nice but didnt feel geniune and was not useful when giving hints. We were a group of 3 and when asking for a hint, we received an unhelpful hint. It seems like Red Door doesn't use "Do Not Touch" markers so when a clue was hidden under an antique-looking prop that was labeled "Out of Order" , we were thrown off completely. There were multiple lazy puzzles - the ones where it is just made difficult by theowing distractions and find me's and not be actual puzzles. To top it off, one of the directional lock didnt work properly. We will not be returning to Red Door.
