theatlescapecouple
142 escape rooms
This was our first room with this company and it was an awful experience. I'm surprised it doesn't have a lower rating on here/google. 1) The staff was very disconnected. When we were allowed to ask for a hint, we either didn’t get a response at all or they would just throw out the answer. Im pretty confident something was left out at the start of our game and they just defaulted to pushing a button (eventually). A game master can really help or hinder the experience and in this case; it was a major hindrance. These folks (on this day) were clearly here to do the bare minimum. 2) There were SOO many hazards (exposed nails/screws, splintered wood, etc.). Someone in our group cut their finger and I almost did a few times. Obviously the theme allows for moments with low visibility; so all care should be taken to ensure safety. How has no one noticed? 3) The flow of the puzzles were pretty silly. Those who don’t really do escape rooms may not see that - but these things should flow and make sense. It’s lazy story telling with something completely blatantly out of place and others so obscure that it would have been impossible to figure out. A lot of what we were required to do just didn’t make sense. This one was just all around bad. It was gifted to us as a surprise since we love escape rooms, but had we had a choice? We’d easily run the other way. I have zero confidence on their ability to execute a reputable escape room.
