Don't come here expecting an escape room. This is not an escape room. It's a guided adventure with very high production values. The experiences are 30 minutes long, split into three 10-minute sections. Groups may be in the section ahead of you or behind you, which lets them get more throughput. Puzzles are also entirely self-resetting, which is great design from a business perspective.
You will not be mentally challenged here the same you would in a traditional escape room, so if you're a puzzle enthusiast, this might not be for you. However, this is perfect for families and especially groups of children. The high production values are also a delight.
Finally, it is impossible to achieve a perfect score, or at least it was at the time I played these rooms. They use this scoring system to convince players to return.