B
Bengal
21 escape rooms
One of the last puzzles was broken and they weren’t monitoring the room at all so we ran out of time because they wouldn’t come in to fix the puzzle.
Gameplay
One puzzle broke and they didn’t pay attention to us asking to have it fixed for 15 minutes and caused us to run out of time.
Atmosphere
Aesthetically pleasing room.
Customer service
They did not monitor the cameras or room at all while we were playing. We spent 15 minutes telling them one of the last puzzles was broken and ran out of time. Game master walked in and said “oh so close guys” and didn’t realize we were yelling at the monitors the puzzle was broken the whole time.
Physically active
Not at all