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jonsamson99
137 escape rooms
This was an ok room but the operator wouldn't even let us struggle for a minute without pushing clues (which we didn't ask for!) through the "AI". It was extremely annoying, and we ended up finishing with more than 20 minutes left.
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SAGEEscapeRoom (Owner)
We sincerely apologize for your experience and truly appreciate your feedback. Our staff is trained to tailor the hint experience based on each team's preferences, and it’s clear that protocol wasn’t properly followed in your game. We did use this as a learning opportunity to ensure it doesn’t happen again (we just learned today we can respond to reviews, so this is a bit late). We hope you’ll consider giving us another chance to deliver the fun and challenging escape room experience we aim to provide. Thank you for letting us know, and we’d love to welcome you back soon!
Jan 2, 2025