It is hard to give a room with this company a bad rating because we really love what they do, but we had an awful experience with this version of this room. We really struggled to find anything positive with this version of the room beyond the basic design and theming. The puzzles, especially compared to the other version of the room, were awful content-wise and in execution. It seemed very haphazardly thrown together to make some effort to connect it to the storyline. Puzzles did not really have any apparent logic to their order, and, at times, it was difficult to discern what information met criteria to be included in a puzzle response and what did not. We had an issue with our game master just giving us the answers to puzzles we hadn't even reached, which was also frustrating. The final nail in the coffin of our experience with this game was that we were given a key that stuck in the lock but didn't open the lock. We requested help several times, but no one came (just directed us to the lock). Ultimately, the key broke off in the lock as we tried to manipulate it, and we just stood there shrugging at the camera until the game master saw we weren't progressing. When we asked what might have happened with the key, we were just dismissed. We had very high expectations for this room after playing the other version (and having many other great experiences with this company). This just wasn't it for us.
Comparatively the worst flow and execution of a game of any with this company
Worst game master experience we've had with this group. Did not seem to be attending and spoiled game.