9 - 1 - 1

9 - 1 - 1

Very positive (26 ratings)

  • Escape room
  • IRL

Mark as done to rate

You and your team are members of the Box 690 Fire Crew. You've just been called in because the KW Mall is on fire! Quickly, you must clear a section of the mall and rescue the pets from the Rainbow Rescue as it will be engulfed in flames in just 60 minutes!

  • 2-14
  • 60 mins
  • Medium
  • Not scary

Ratings

All ratings (26)

Very positive

Gameplay
Mostly positive

Reviews

@Marssbarr
Marssbarr

44 escape rooms

So, I think my review will likely be an outlier, which I’m feeling bad about, but I felt very scattered in this room only having done it with 1 other person. I was confused with what I was supposed to be doing through a lot of it because there was SO much to engage with which kind of took me out of the story. It was combo lock after combo lock after completing another small puzzle, and I usually don’t mind that but things just didn’t feel like they flowed to me. It’s just not my preference I guess. Also, my friend and I hardly spoke through the whole thing because we had to separate and work on each half of the story on our own. Part of me wishes Morty had a neutral rating option because I don’t think it truly deserves a thumbs down, but I definitely didn’t walk out feeling like I’d enjoyed that room the way I’d hoped I would. But, to each their own! Other people seem to like it! 🤷‍♀️

Gameplay

There is SO much to engage with, it was confusing and overwhelming, though we only did the room with two people.

Atmosphere
Customer service
Particularly interesting or different

Yes

Story
Difficulty

Easy

Game tech

Mechanical

Ideal number of players

4

I wouldn’t recommend doing this with two people.

Scary

Not scary

Minimum age

13

Was anything broken?

No

Live actors

No

Physically active

Not at all

Easy to find location

Yes

Parking

Easy

Sep 3, 2025 | Experienced Sep 2, 2025

k

kwescape (Owner)

We appreciate your honesty! There are A LOT of puzzles in 9-1-1. It helps to have at least 6 players, but we recommend more! Players must rescue the 10 pets from the Rainbow Rescue and clear 6 stores of the mall. Each compartment of the fire truck is meant to help with an individual stream of puzzles, which with fewer people can get all jumbled up into a bunch of different puzzles! We believe this is probably what happened with your group; and because of this we have changed the wording on our website to explain better how important it is to have more players! We also wish there was a ‘neutral’ option because we understand your comments! Thank you again for taking the time to provide your feedback!

Sep 10, 2025

@SlyKittens
SlyKittens

186 escape rooms

Another great room here! We did it with just us two, but you definitely should have more people for this one. There are a lot of tasks. We really like this place. We aren’t usually a fan of non-linear rooms, but we had fun with this one.

  • store/u/5936ce74-588d-46e0-b3ac-7a109ce8f375_133.jpg
Gameplay
Atmosphere
Customer service
Particularly interesting or different

Yes

Story
Difficulty

Medium

Ideal number of players

4

4 or more

Scary

Not scary

Was anything broken?

No

Live actors

No

Physically active

Somewhat

Easy to find location

Yes

Parking

Easy

Jul 21, 2025 | Experienced Jul 20, 2025

k

kwescape (Owner)

Thank you! We’re so pleased to hear this game was well enjoyed! There’s definitely a lot of content - happy you completed it all!

Jul 21, 2025

R

Robscape

89 escape rooms

OMG so much fun. as a two player team, we were literally running from puzzle to puzzle. Absolutely amazing build-out using a real fire truck as its centre-piece. TONS of puzzles and activities that are all perfectly clued and absolutely fair. I have never had this much fun in an escape room as I did in this one.

Gameplay
Atmosphere
Customer service
Ideal number of players

4

May 3, 2025 | Experienced May 2, 2025

k

kwescape (Owner)

Eeekk! The fire truck is SO COOL - we are so happy you enjoyed it!! Can’t wait for Mayday; you’ll love it too!!

Jul 7, 2025

@thegoodslytherin
thegoodslytherin

132 escape rooms

This room is the perfect blend of challenging and fun. The puzzles are varied and the quantity is impressive. Centred around a REAL FIRE ENGINE in the middle of your experience, you’re tasked to rescue the animals from the pet store and stop the fire spreading to local shops. Usually the set design and cinematic elements to a game dominate my opinion. With this in mind, I do feel that the game could benefit from a level of ‘danger’ being added (smoke etc). That being said, we had undeniable fun in this experience, and we’re given an extra 10mins to be able to complete it. We played as a two, which I would say is ambitious. I would recommend 4 players for a game like this and be prepared to work none stop. Overall excellent game play, and incredibly fun. This is one enthusiasts will be able to sink their teeth into!

  • store/u/c3ab277b-e954-426c-8647-dbc77159faec_75.jpg
Gameplay

With a clear mission statement you’re armed to tackle a miriad of challenges. I will be honest there was SO much to get through but my goodness was it fun. The puzzles are varied, challenging and detailed.

Atmosphere

The space feels vast and full. It does lack the sense of reality as I also felt in the ‘twister’ experience but I don’t think that’s KW’s style. Some really exciting set piece’s and the colourful nature of the space is incredibly fun. I wish there was an element of danger (as the game is meant to be fire prevention) to the game but as I say it’s not the style of this venue.

Customer service

Caitlin was our host and they were friendly and helpful throughout the whole experience.

Particularly interesting or different

Yes

Story

Pretty simple but it works well for the games objective!

Difficulty

Expert

It’s been a while since my brain was that well stretched. I will say there was only two of us so perhaps the challenge was mainly the amount to do?

Ideal number of players

4

Scary

Not scary

Minimum age

16

Was anything broken?

No

Live actors

No

Physically active

Somewhat

The space being so big meant a lot of running around.

Easy to find location

Yes

Parking

Easy

Mar 10, 2025 | Experienced Mar 9, 2025

k

kwescape (Owner)

Thank you for your feedback! We have since added smoke machines to the game to simulate the danger of an incoming fire!

Jul 7, 2025

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