Sweethearts Ice Cream Parlour

love that it’s kind of personalised and the whole storyline is really interesting and fun 💗

PHOTOS HAVE SPOILERS This room was super great. Just an FYI, that this place is run by just two guys, Josh and Daniel. The room feels like a labor of love, as the set design is clean without anything out of place. Our GM was Daniel, and he was super friendly. They currently don't have recorded voice overs, so it's super funny that the narration is live (more Immersive with the story). This room is multi-linear, and I came with a group of 4 so we had 2 pairs working together on the two separate lines of puzzles. There's a lot of word locks which are of course brute force-able, but I like seeing the words in theme. There were a handful of puzzles that were unique that I have never seen before which were fun and novel. One thing that's interesting is how involved the GM can get, since as it turns out many of the puzzles aren't automatically triggered by scanners but rather a verification by camera. That allows more of a prevention of brute forcing which I think is really unique and takes effort. Also, they provide you a statistics graph at the end of the room which I think is the coolest thing I've ever seen at an escape room since you really get to see how well you did very specifically. Overall really enjoyed the theme of the room and how immersive it was. The final reveal was a little creepy and there are moments where the room goes pitch dark. But you also get ice cream at the end and a custom pin. Definitely highly recommend these guys and was personally worth a visit from me who is just visiting Sydney from the US.

Incredible escape room - so much care and thought went into individual puzzles. The room and props were of high quality and you really feel the love and passion that went into designing everything in this room. Josh was incredible and was super generous with his time and information during the debrief. Definitely a must try!

We loved this room! A beautifully designed space with a lot of fun puzzles. Theme was incorporated well through out, lots of interactive moments and locks and keys along the way. There was a lot to do for a group of two, but plenty of moments where we could divide and conquer. Staff were amazing during our visit as well.

Haven’t played an escape room with such a cool vibe. Witty humour and each puzzle was unique in its own way way which made the ending much more satisfying

Really cool themed room. Multilinear puzzles if you like splitting up but we like taking our time so our group of four worked together for all the puzzles. Decently difficult/Interesting puzzles that required some thinking which is nice after doing so many rooms. Highly recommend

Loved everything about this room. Please keep making these rooms.

An awesomely designed room! Felt like you were in a real ice cream parlour. So many puzzles and different skills was never repetitive and the parts to work together and independently were awesome!

Sweetheart's Ice Cream Parlour is an excellent addition to Cool Space. They have really thought about what makes Escape Rooms entertaining and they have managed to pack quite a lot into the room. There was a clear logical flow to all puzzles, and plenty of opportunities for multi-linear progression, so really a great room for bigger groups or newer players, while still being manageable for smaller groups that have experience. Definitely recommend this for any level of experience though, an absolute must if you're looking to do an Escape Room in Sydney.

Our team of four thoroughly enjoyed this experience. The non-linear game design provided excellent opportunities to 'divide and conquer,' allowing us to swap tasks whenever we needed a fresh perspective. The volume of puzzles was perfectly balanced—substantial enough to keep everyone busy without feeling overwhelming. We particularly appreciated the thematic signposting; everything was so logically tied to its specific challenge that we never felt confused about which elements paired together. With high-quality audio-visual effects and a surprising 'treat' of a finale, this is a must-play.