Scooby-Doo™ and the Spooky Castle Adventure

After having done 25+ escapes I can safely say this is 100% the worst escape room I’ve ever done. We played the Scooby-Doo room and our experience with the Game Master was awful they were not paying attention to our game at all. When we asked for a clue each clue took 5+ minutes. The clues that finally came were not relevant to the puzzle we were working on. And we needed to request multiple times for the same information. We loved the theming and set design, but a few things were broken, which is wild because the location is brand new. the book puzzle was sticky and didn’t work, the game master had to manually trigger the mechanism. Probably won’t do any more at escapolgy Certainly won’t do any more at this location They need some serious work and Game Masters who actually care about the player experience.

The game master was not paying attention, and we were the only people there. She did not provide us with clues until well after we asked for them. When she did provide us clues, they were for things that we had already done. They eventually had to come into the room and deal with things that weren’t working right. We did the same correct code about 10-15 times and it never triggered because the game master wasn’t paying attention. Finally she triggered it after we asked for a clue and the clue was exactly what we had already done many times. One of the doors that we were supposed to use items to open was open from the start of the game. A piece of the molding was broken. This is the single worst escape room experience we’ve ever had. We cannot recommend avoiding this location enough. The room was cool, but the game master was sooooo bad that they shouldn’t be doing this professionally.