This may have been bad luck, but the game we experienced was broken and the worst we plyaed in Barcelona - a disappointment after a great experience in K.O.N.G.
Despite a thrilling endgame and a few unique puzzles, there were some real issues, which I hope was just a fluke. I can overlook the few out-of-place puzzles, but the critical issue here was no fewer than three broken pieces of the game -- including two aspects of an already tedious text-heavy tech puzzle ... and GM abandonment despite our calls for help.
An entire panel in a dialog-heavy NPC-interaction wasn't showing which include information critical to solving the puzzle. Despite 15 minutes of calling for help from the GM, we received no help. Even worse, the same puzzle had one of four buttons not working - the button either wouldn't work at all, or it would sometimes trigger a different dialog option than intended. Finally, every time you failed the puzzle, you had to restart the entire puzzle (and reclick through many lines of dialog, meaning brute forcing the solution could take many dialog cycles and, in our case, almost 15 minutes.) Post-game, the GM told us the panel that wasn't working was "optional." It wasn’t optional. We were forced to brute-force the answer by guessing every possible option. This is a real failure of design and maintenance (also: GM training).
Finally, a near-end puzzle took place in a cramped, overheated space with the actor. Even in September it was an oven — we were dripping with sweat, and after this same actor had completely abandoned us for 15 minutes, needless to say we were "over it". (EDIT: I've since heard there used to be a working fan here, so this is yet another broken piece of this game).
It was a very unfortunate last game for us in Barcelona... and last place on most of our lists.
Comparison to Metropolis 99 in Bad Steben
Setting aside our broken run, a quick comparison for fellow cyberpunk/escape room fans: Metropolis 99 suffers from too few puzzles, which is notable because every one of them is excellent (I wanted more). Cybercity has about the same puzzle count but somehow felt a bit like a slog, though it also has a larger footprint, more acting, and a flashier finale (plus much more screen interaction time — a negative for me). But Metropolis wins in set detail/intimacy, puzzle originality, and tightness of plot. By contrast, Cybercity’s story feels generic. Even its own description on Morty — “based on Matrix, Blade Runner, and Terminator,” three very different films — shows the lack of a clear concept or goal for us players.
The worst aspect. GM abandoned us and multiple things were broken, with no offer for help or reimbursement.
Good set. Not on the same level as some others in Barcelona, but good.
Terrible GM experience. He seemed like a nice guy - maybe just not trained on what to do if there are issues. I hope he can get the support he needs so this doesn't happen again!
Physically active
Somewhat