j
jls77
35 escape rooms
This was not our favorite but ultimately was okay. Slightly less immersive and tech forward than other rooms. We had a little trouble getting started, as a lot of info is readily available at the onset of the game with no real obvious starting point. On one occasion we requested a hint (firmly pressed green button), but this request was never acknowledged. We were told not to hit the button multiple times, so we just continued and ultimately determined how to move forward. It was at least 10 min that we were not acknowledged. We later requested another hint when having trouble with a lock. Despite having the correct code, one lock required force significantly in excess of force used with other locks in the room. We requested a hint several times when it didn't open and received the same hint each time before the host confirmed we had been entering the correct code. At this point, we were able to manipulate the lock a bit and move forward. Otherwise, the room was fine, just not our favorite, with the hint request issues detracting from the experience.
Gameplay
Atmosphere
Customer service
Welcoming and nice, yes. Issues during game play. Perhaps spread too thin to be completely attentive to game.