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amyspow
71 escape rooms
I really didn't want to leave a negative review without speaking to a manager or owner, but I unfortunately was never contacted. Because I am passionate about escape rooms and want players (especially new ones) to share my enthusiasm- when I come across one that feels as if the owners and employees just don't care- its discouraging. We arrived to play the Cellar. A young lady greeeted us but didn't give her name. I asked about the locks- in case there were any we didn't recognize. I was ignored. We were put in the Cellar. There was no backstory or introduction. She said the TV was broke and gave us a walkie talkie. We also noticed several cords and wires hanging out of the electric socket. Didn't look safe so we didn't touch. We struggled from the beginning. Once we started looking around I found a piece of newspaper that I figured was a clue. Then the game master gave us a 3 digit number. This was because the maglock that would have revealed the clue was broke. We then struggled with a puzzle that we knew we had correct. We asked 3 times if we had the puzzle correct. The 1st time she said yes. It didn't work. We asked again and described the pattern. Then she said we were wrong. Upon asking the 3rd time she told us not to worry because solving it would give us a message on the TV- which we were told was already broken. Then we found a wrench and removed a pipe and kept looking for something. We finally asked if something should be in the pipe. She said yes but there was nothing there. We turned out attention back to the scraps of newspaper and thought they were a clue and tried to work it out. We finally ran out of time. She explained not many people escape. I then asked about the newspapers. She said they were just trash and not part of the game?? I understand sometimes there are things that break or don't work correctly in a room. However your game master could have paid more attention so that when we worked on broke clues and props she could let us know to move on. We looked forward to playing and it really was not what we expected.
Gameplay
Atmosphere
Customer service
Ideal number of players
2

