Once Upon a TimeRed Door Escape Room - San DiegoEscape roomIRLOur experience was completely ruined by an incompetent game master. We needed four items to complete a puzzle early on and could only find 3 of them. We asked for a hint but the hint that was given (they do these annoying preset hints rather than having a real person talk to you) was for how to do the puzzle and not where the last hidden thing we needed was. We kept looking for it and trying to alert the person for a better hint but it took I ekid you not 10 minutes before we got the appropriate hint. Then of course we already knew how to solve it because we had been given the wrong hint already. Then we were behind in the room because of the game masters error that lasted 10 minutes so she just kept giving us hint after hint that we didn’t ask for to try to catch us up. So we didn’t even get a chance to look at the puzzles before we were being given answers. It was so frustrating and ridiculous. I’ve done tons of games but have never had trouble finishing and definitely never had this much issue with a hint system/game master before
The GiftRed Door Escape Room - San DiegoEscape roomIRLThere was a broken part of one of the puzzles that made it virtually impossible to solve. The game master had no clue and we ended up wasting 10 min. Then the game master didn’t believe us until we physically showed her the problem. She had probably just thought we didn’t know how to solve the puzzle. But it was one of those things were If she had been paying any sort of real attention she would have understood the issue and intervened appropriately. Instead we wasted so much time and had to rush through the end instead of being able to enjoy the puzzles. The game me master was defensive about it as well instead of acknowledging her good up when we proved the problem to her at the end
High School DetentionThe Unlockables - Kearny MesaEscape roomIRLMy husband and I (enthusiasts) took our son (6) and two nieces 9, 13) for the first time. We really tried to step Back and only help a little. They did great and had a blast working together!!
