Reviews

Reviews

Survive

Survive

Red Door Escape Room - Las Vegas

  • Escape room
  • IRL
Blood of the Original

Blood of the Original

Keystone Escape Games

  • Escape room
  • IRL
cQ Origenes

cQ Origenes

clueQuest

  • Escape room
  • IRL
The room itself has interesting theming and a good variety of puzzles. However our visit was anything but a good experience. The GM was clearly attentive but was overly quick to jump in with hints even though we had not asked and was quite intrusive. When we got towards the end of the game we were missing a required piece which prompted the GM to say there had been some "sabotage" and he would help us out. We are guessing a piece was missed when setting up the room, they did not have a spare, and any overrides did not work, as he came back and indicated there were more significant issues, paused our time and then switched us to their other CQOrigenes room. They had set this room to more or less match what we had already completed and we continued where we left off. However, on the final puzzle, this room also failed and we were told "I have permission to (initiate final sequence)" and we were met by the GM who have us a recap of what should have happened and he thanked us for our patience. We requested a partial refund and he asked for a manager to assist. The manager was apparently not authorized to assist with our request and told us to contact customer service and detail the issue to "maybe" get a refund. This was rather annoying as they knew full well both of their rooms failed but still expected us to explain what went wrong. The manager also kept saying that "this room is high tech" as if that was a valid reason for both to fail and completely ruin the experience we paid for.
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