
BigThom
48 escape rooms
Room has much promise but didn’t live up to the hype. Fantastic theme and decor, but the room did not distinguish between what was decor and what was game-play items. In the end, we kinda felt like we didn’t get to complete everything (though we ‘escaped’ with more than 15 minutes remaining) because there were soooo many things that looked like and lit up like they were part of the game-play, but they were just decor. And the desk in the room was not properly reset when we started and it made the play frustrating when we completed a puzzle but didn’t get access to anything new and we didn’t know if we did it wrong or what (took us over 15 minutes to understand that the desk wasn’t reset at the beginning). The room provides sufficient WOW factor, but ultimately over promises and under delivers.
Gameplay
Atmosphere
Great decor, but much of it looks as if it is part of the challenges and thus, when not used, you feel kinda cheated and underwhelmed.
Customer service
Game tech
Mechanical