Stabbed by a random screw on the floor while crawling around in the dark. Customer service afterward was pretty bad. Pitch dark room meant to require you to feel around in the dark to solve puzzles, but my hand was punctured by a screw randomly lying on the floor. It wasn’t too bad but skin was slightly punctured. This wasn’t a big deal but seriously being in the pitch black requires a bit of trust, there should never be sharp objects at all on the floor and due diligence should be taken between games to ensure safety.
After the incident I alerted the GM just to let them know. They forced us to exit mid-game to inspect it and take pictures. The whole ordeal took probably 5-10 minutes of distraction, talking, her walking up and then us getting back into the game.
She offered us TWO minutes additional time to finish. And refused to just let us finish (we needed about five minutes) and was rude and rushed us out. You would think that as an I’m sorry they’d let us finish the last puzzle.
The sad part is that it would have gotten a heart instead of thumbs down. Just goes to show that customer service is half the experience… theirs ruined it for us.
No flow at all. It’s a dark room and puzzles are not connected. You just are collecting things and that’s the end once you collect them all.
Outside waiting area was well done, it poised to be one of the best experiences we thought we’d have - shame
They should be serious coached both on safety and customer service
Particularly interesting or different
Yes
Novel approach to having a fully dark room the puzzles required other senses.
Non existent. The story was a few sentences and essentially you just collected things in the dark.
Puzzles easy, dark made it medium.
Ideal number of players
2-3+
Not in the game but outside the game the GM was in character
Physically active
Somewhat
You’re crawling around in the dark