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tawnykk
1 escape room
It was really fun! And the staff was super sweet and helpful
Mark as done to rate
The year is 1943, the place New York City. Everywhere you go the city is bursting with life and excitement, but beneath the glitz and glamour there are dark powers at play. You have recently joined the Tri-State Trio Mafia, but an undercover detective threatens to put the entire organization behind bars. Can you find all his evidence and destroy it before the police catch you?
- 2-9
- 60 mins
- Expert
- Not scary
Reviews
jonniboi
74 escape rooms
Overall did not like the rooms we did at this location. When we exited our first room, the GM was nowhere to be found and we ended up waiting in a hallway for 4 min staring at the station they should have been sitting at. They were also offering promotions for free games but only if you leave a good review. Which would explain the overwhelming positive reviews. The location also doesn’t seem safe as there are many groups of homeless people and police activity (when we were there)
Gameplay
Most triggers didn’t seem to work and took a lot of time. Wasn’t really fun, puzzles and room felt like it was just out of a box and not maintained
Atmosphere
Customer service
GM didn’t seem to know what they were doing and wasn’t really paying attention to us in the room. Especially when we asked clarifying questions for puzzles.
Live actors
No
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chenyang168 (Owner)
Thank you for taking the time to share your experience. We're truly sorry to hear that your visit didn’t meet expectations. We apologize for the delay in greeting your group after the game—that’s not the standard we aim for, and we’ll follow up internally to ensure our Game Masters stay attentive and present. Regarding promotions, we do sometimes offer free games or spins as part of general engagement activities, but we never require positive reviews in exchange. We value honest feedback—like yours—and use it to improve. As for the area, we understand your concern. While we can’t control the surroundings, we do our best to keep our space safe and welcoming for all guests. We appreciate your feedback and will continue working to provide a better experience for everyone who visits.
Jul 12, 2025
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mrapisardi
22 escape rooms
My husband and I do escape rooms all the time and this room by far is one of the hardest. I love how they put rooms together and make us think outside of the box. We already want to play another room here!
ArysTheForger
9 escape rooms
A super unique experience. I’ll never forget it lol
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sorrynomentos
17 escape rooms
This room was super tough. Nicely decorated
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susiefyfe
129 escape rooms
This is the 3rd room we have done at this location. All 3 have virtually identical sets. You start in one cold abandoned class room with no personality and then move to another cold abandoned feeling room. Another thing all 3 have in common is that there is a complete failure to provide enough to interact with or piece together to determine what you’re supposed to be doing. Nearly nothing is related to anything else. GMs are also not helpful. We asked for a clue and were told to do literally what we had been doing to no success. When we advised the solution wasn’t working the response was “well guess you haven’t solved it yet”. Area surrounding this place is also sketchy. Did not feel comfortable/safe there.
Gameplay
This is not a hard room because the puzzles are creative and out of the box or too clever. This is a hard room because they put a lot of elements that are unrelated to the theme and there is no way to determine what you’re supposed to interact with until you get closer to the end.
Atmosphere
Feels and looks old and beaten down. All of their rooms feel like cold abandoned class rooms.
Physically active
Not at all
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chenyang168 (Owner)
Hi Susiefyfe, Thank you for taking the time to share your experience. We are truly sorry to hear that your visit did not meet your expectations. We always strive to provide a fun, engaging, and safe experience for all of our guests. We’d like to kindly clarify that all 9 of our escape rooms are designed with distinct themes and storylines, so none of them should feel identical. From what you described, it sounds like you may have played Abandoned 2.0, which is actually one of our most popular and highly rated rooms. That said, we always welcome constructive feedback to help us continue improving. Regarding the interaction with our Game Masters, we take customer service very seriously. Could you share a bit more detail about the situation? Specifically, was the issue related to a puzzle itself or to the way the Game Master handled the hint? This will help us address the concern properly with our team. Lastly, we understand your concern about the surrounding area. While Pomona as a city has its challenges, we take security and customer safety seriously within our facility and its immediate surroundings. We continuously work on maintaining a welcoming and secure environment for all our guests. We appreciate your feedback and would love the opportunity to learn more about your experience so we can make things right. Please don’t hesitate to reach out to us directly if you’re open to discussing it further. Best regards, Chronos Escape Room
Mar 30, 2025
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Hippolytus
3 escape rooms
Our host Daniel kept the game interesting and engaging while guiding us to a finish, would come again!
madiescaped
47 escape rooms
Really hard puzzles because they were based on nothing and were unconnected a lot of the time. The props were malfunctioning, the set seemed old… hopefully they refurbish it
Gameplay
Atmosphere
Customer service
Editorial
